It's probably your school email. Try that. If that doesn't work, submit a zendesk ticket.
Articles in this section
- Collecting Opt Ins
- Duplicate Messages
- I don't know my username
- Mobile and primary number fallback
- Password Issues
- Switch numbers when filtered
- When do messages show up in threads?
- Who can respond to department messages v direct messages?
- Why are my messages coming from a "Guest"?
- Why are my outbound messages not showing up in the thread?